πŸ“ž Contact Us / Help

Need help? We're here for you!

πŸ“Œ Frequently Asked Questions

❓ I hired someone but they didn’t show up. What can I do?

Please use the report option below or contact our support team for assistance.

πŸ“… Can I reschedule or cancel a service?

Yes, you can cancel anytime before service starts. Late cancellations may incur a fee based on service provider. Please contact the service provider.

πŸ” I paid for a subscription but can’t access contacts. What now?

Please contact our support team with your registered email or phone number. We'll resolve your issue quickly.

🚫 A provider behaved unprofessionally. What should I do?

Use the report form below. We will investigate and take appropriate action including banning if necessary.

πŸ’³ Can I get a refund for my subscription?

Subscription fees are non-refundable. Please read our terms and refund policy.

🧾 Can I change my registered mobile or email?

Yes, go to Profile > Edit > Update your contact details.

πŸ—‘οΈ Can I delete or deactivate my account?

You can request account deletion via support email.

🟒 WhatsApp / Live Chat Support

Need instant help? Reach out via:

πŸ“ž Talk to Support

Email: support@nectigzo.com

🚩 Report Provider / Scam

πŸ“‹ My Submitted Reports

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