Terms of Service

These terms govern your access to and use of the Nectigzo platform.

Last updated: August 2025 Applies to: nectigzo.com Contact: support@nectigzo.com

1. Acceptance of Terms

By accessing or using Nectigzo (the “Platform”), you agree to these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, do not use the Platform.

You confirm that you are at least 18 years old, or have consent from a legal guardian.

2. Our Services

Nectigzo connects Service Seekers with Service Providers (e.g., cooks, maids, drivers, plumbers, freelancers). We provide discovery, messaging, and management tools.

Nectigzo is not an employer, contractor, agent, or party to agreements between users. Users contract with each other directly.

3. Accounts & Security

  • Provide accurate information and keep it up to date.
  • Maintain the confidentiality of your login credentials and restrict access to your device.
  • You are responsible for activity under your account.
  • We may suspend accounts for fraud, abuse, or policy violations.

4. User Responsibilities

  • Seekers: evaluate Providers’ identity, skills, and compliance before hiring.
  • Providers: offer only services you are qualified and legally allowed to perform; follow all applicable laws and permits.
  • Do not post false, misleading, or harmful content; no harassment, spamming, or illegal activity.
  • Comply with payment terms and any local labor/tax obligations.

5. Listings & Content

You retain rights to content you submit but grant Nectigzo a worldwide, non-exclusive, royalty-free license to host, display, and distribute it for operating the Platform.

We may remove content that violates laws or these Terms.

6. Payments & Fees

  • Some features may require fees or subscriptions processed via third-party gateways.
  • Unless stated otherwise, fees are non-refundable.
  • Taxes, if applicable, are your responsibility.

For chargebacks or billing issues, contact support@nectigzo.com within 7 days.

7. Disclaimers

The Platform is provided on an “as is” and “as available” basis without warranties of any kind. We do not guarantee the accuracy, safety, or quality of services offered by users.

8. Limitation of Liability

To the maximum extent permitted by law, Nectigzo and its affiliates are not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim will not exceed the amount you paid to Nectigzo in the 12 months preceding the claim.

9. Indemnity

You agree to defend, indemnify, and hold harmless Nectigzo from claims arising out of your use of the Platform, your content, or your breach of these Terms.

10. Suspension & Termination

We may suspend or terminate access immediately for violations, fraud, or risk to users. You may delete your account at any time; certain obligations (e.g., fees owed) survive termination.

11. Privacy

Your use of the Platform is governed by our Privacy Policy, which explains how we collect and process personal data.

12. Intellectual Property

The Nectigzo name, logo, and all Platform materials are protected by intellectual property laws. You may not copy, modify, or distribute them without written permission.

13. Prohibited Uses

  • Illegal activity, harassment, discrimination, or exploitation.
  • Scraping, reverse engineering, or security testing without consent.
  • Uploading malware or interfering with Platform operation.

14. Governing Law & Disputes

These Terms are governed by the laws of India. Courts located in [Your City, India] shall have exclusive jurisdiction. Consumers may have non-waivable rights under local law.

15. Changes to These Terms

We may update these Terms from time to time. Changes become effective when posted on this page with the updated date shown above.

16. Contact

Have questions? Email us at support@nectigzo.com.

Tip: Connect or Mail the support team in case of any doubts or queries.